"It's hard to read through a book on the principles of magic without
glancing at the cover periodically to make sure it isn't a book on software design."
- Bruce Tognazzini
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"Constrain the user's expectations to match the abilities of the software."
- Bruce Tognazzini -
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"When the users cannot be completely isolated from a reality of the operating system, we must fully expose the users to that reality, no matter how painful a prospect that may appear."
- Bruce Tognazzini -
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"Never present a power-user option in such a way that normal users must learn all about it in order to know they don't need to use it.
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- Bruce Tognazzini -
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"If a feature is good enough to be included in a new release, it is good enough to be fully integrated, not left to grow on the side of the old one like a goiter."
- Bruce Tognazzini -
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"If we are to isolate and insulate our users from the reality of the system software, we must take great pains to ensure that isolation is complete.
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- Bruce Tognazzini -
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"The Creeping Learning Curve: Every change made to the software, even those "trivial" little changes assimilated day by day by the design team, will be re-experienced, all at once, by each user upon first running the new revision. If your team of spends 6 months, and adds 1 feature each day, your users are going to be hit with 6 months worth of changes, all 180 of them, in the first 6 minutes.
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- Bruce Tognazzini -
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