ALAN COOPER

 
It has been said that the great scientific disciplines are examples of giants standing on the shoulders of other giants. It has also been said that the software industry is an example of midgets standing on the toes of other midgets.
- Alan Cooper - About Face
Most software is used in a business context, so most victims of bad interaction are paid for their suffering. Their job forces them to use software, so they cannot choose not to use it--they can only tolerate it as well as they can.
- Alan Cooper, The Inmates Are Running the Asylum : Why High Tech Products Drive Us Crazy and How To Restore The Sanity by Alan Cooper, Paul Saffo (Foreword) , ISBN: 0672316498 , Page: 34
Directly offer enough information for the user to avoid mistakes.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 448
A dialog box is another room. Have a good reason to go there.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 555
Most software isn't designed. Rather, it emerges from the development team like a zombie emerging from a bubbling vat of Research and Development juice. When a discipline is hugging the ragged edge of technology, this might be expected, but most of today's software is comprised of mostly 'D' and very little 'R'.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 11, chapter 1
First axiom of user interface design: Don't make the user look stupid.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 16, chapter 1
If it's worth asking the user, it's worth the program remembering.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 187, chapter 14
No crisis inside a computer is worth humiliating a human.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 435, chapter 28
All idioms must be learned. Good idioms only need to be learned once.
- Alan Cooper, About Face: The Essentials of User Interface Design by Alan Cooper , ISBN: 1568843224 , Page: 59, chapter 5
New ways of thinking are always demonstrated by new techniques. Unreflective people adopt the techniques but not the thinking.
- Alan Cooper