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"The software isn't finished until the last user is dead."
- Anonymous

"... the designer of a new system must not only be the implementor and the first large-scale user; the designer should also write the first user manual. ... If I had not participated fully in all these activities, literally hundreds of improvements would never have been made, because I would never have thought of them or perceived why they were important."
- Donald E. Knuth
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"Version 1 of any software is full of bugs. Version 2 fixes all the bugs and is great. Version 3 adds all the things users ask for, but hides all the great stuff in Version 2."
- Fred Blechman

"Never present a power-user option in such a way that normal users must learn all about it in order to know they don't need to use it. "
- Bruce Tognazzini - From TOG on Interface, p 269.
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"If you don't have a good system, make sure you get good users."
- Anonymous
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