"Most of us are pretty comfortable with the way we are, what we're doing and how we operate. But today the typical organization is telling the middle manager that he has to be a different kind of manager. These middle managers have been promoted throughout their careers and gotten bonuses based on their performance, but that's now history. ..."
- David K. Carr, Managing the Change Process: A Field Book for Change Agents, Team Leaders, and Reengineering Managers by David K. Carr, Hard J. Kelvin, William J. Trahant (Contributor), Kelvin J. Hard (Contributor)
, ISBN: 0070129444
"The only person who likes change is a wet baby."
- David K. Carr